Contact information

CONTACT INFORMATION Last Updated: March 2026

STORE DETAILS

Store Name: Velora Haven Website: velorahaven.store Contact Page: velorahaven.store/pages/contact
Region: United States
Currency: United States Dollars (USD)

SOCIAL MEDIA

Facebook: facebook.com/profile.php?id=61588428563790 Instagram: instagram.com/velorahave

CUSTOMER SUPPORT

For all enquiries including orders, returns, refunds, shipping, and product questions — please use our contact form at velorahaven.store/pages/contact. We aim to respond to all messages within 1 to 2 business days.

We can help with:
— Order status and tracking updates
— Returns and refund requests
— Damaged, missing, or incorrect items
— Product questions and recommendations
— Shipping and delivery enquiries
— General feedback and complaints

ACCEPTED PAYMENT METHODS

Visa, Mastercard, American Express, PayPal, Klarna, Apple Pay, Google Pay, Maestro, Discover, Diners Club, UnionPay.

RESPONSE TIMES

General Enquiries: Within 1 to 2 business days Order & Shipping Issues: Within 1 business day Returns & Refunds: Within 1 to 2 business days Complaints: Within 2 business days